SwaRail App Launched by Indian Railways

Indian Railways, one of the largest railway networks in the world, has launched a new mobile application called SwaRail to enhance the travel experience for passengers. This innovative app aims to streamline various railway services, making train travel more convenient and efficient for millions of commuters across the country. Here’s everything you need to know about the SwaRail app, including its features, how to use it, and its benefits.

What is the SwaRail App?

The SwaRail app is a new mobile application designed by Indian Railways to ensure that passengers get easy access to all the basic railway services. It is one-stop solution for booking trains, tracking real-time trains, facilities at stations, and other passenger-centric services. The app is available for Android as well as iOS users so that a vast number of travelers can avail of its services.

Major Features of the SwaRail App

The SwaRail app provides users with many features that make train travel easier for passengers. Some of its key functionalities include the following:

Dear User,

Your wait is over!! Indian Railways 🚂 is offering its SuperApp 📲 for Beta Test.

💎 The Indian Railways – SuperApp is a one-stop solution offering multiple public facing services of Indian Railways.

— Centre For Railway Information Systems (@amofficialCRIS) January 31, 2025

1. Live Train Location

The actual location of a passenger’s train can be traced live. This saves a lot of uncertainty, and planning becomes much better.

2. Booking and cancellation of train tickets

The applications allow users to book tickets directly using a user-friendly interface. In addition, it offers an easy way to cancel tickets and check the status of refunds.

• Reserved Ticket Bookings

Passengers can book reserved tickets directly through the app, choosing from different travel classes and trains as per their preference.

• Unreserved Ticket and Platform Ticket Bookings

The app allows users to book unreserved tickets for local and general train travel. Additionally, platform tickets can also be purchased digitally, avoiding long queues at the station.

3. PNR Status Check

Passengers can check their PNR status and updates related to seat confirmations.

4. Live Station Updates

The application gives live updates about train arrivals and departures from various stations, thus making passenger journeys easier to plan.

5. Seat Availability and Fare Calculator

Users can check seat availability on different trains and even can calculate the fares depending upon the travel distance and class.

6. E-Catering Services

Passengers can order food from a wide range of vendors through the app directly so that they get food at their seats.

7. Coach Position and Platform Information

The application has some details about the coach position of reserved trains and the platform number from which the train will depart or arrive.

8. Complaint and Feedback Mechanism

Passengers can lodge their complaints and feedback directly regarding their travel experience through the application.

9. Parcel and Freight Enquiries

Businesses and individuals can use the app to check parcel and freight-related details, such as booking status, delivery updates, and tariff information.

How to Use the SwaRail App?

Using the SwaRail app is easy and intuitive. Just follow these steps to get started:

Step 1: Download the App

The SwaRail app is available on Google Play Store for Android users and the Apple App Store for iOS users. Download and install the app on your smartphone.

Step 2: Register or Log In

Open the app and sign up using your mobile number or email ID. If you already have an Indian Railways account, you can log in using your existing credentials.

Step 3: Explore the Features

Once you logged in, it is possible to explore the rest of the applications like booking the train, status of PNR, and all-time train monitoring.

Step 4: Book Train Tickets

Book train tickets by typing source and destination stations, picking your favorite train and class. Proceed with your payment.

Step 5: Track Your Train

You can see the status of your train while going for a trip. In this app, you will also find out all about your schedule with real-time status.

Step 6: Avail Additional Services

You can order food, see whether the seats are available, lodge complaints, and do lots more.

Unique Features of the SuperApp

• Single Sign-On-It will provide a single sign-on feature. That is, all services can be accessed with a single set of credentials. Additionally, the same credentials can be used on other existing Indian Railways apps like IRCTC RailConnect, UTS Mobile App, etc.
• All-in-One App – As of now, there are separate apps for reserved and unreserved booking. Moreover, a separate app is necessary to understand the train movement and schedule. All these services will now be accessed through one app.
• Integrated Services –Services are being integrated so that all information from different sources is presented in a cohesive and unified manner. For instance, the PNR enquiry shall also show associated information of trains.
• Easy Onboarding/Sign-Up-Users can sign up to the SuperApp with their existing RailConnect or UTS App login credentials. This sign-up has been made as simple as possible to make it more user-friendly and accessible for the app.
• Ease of Login-Various modes of login options have been incorporated to enhance user experience. Upon login, either m-PIN or biometric authentication can further be used for accessing the application.

Advantages of SwaRail App

There are a lot of advantages to using the SwaRail app from its launch to passengers on Indian Railways.

• Convenience: All relevant railway services will be available through one place to avoid multiple site visits or visit to railway counters.
• Time Savings: Real time updates and features of quick bookings save time to the traveler. This also means planning a travel with efficiency
• User-Friendly Interface: App is designed such that it presents an intuitive simple interface for even the oldest as well as for the youngest in age groups.

• Enhancing Travel Experience: The app develops an overall improved travel experience because of features like e-catering, the coach position being tracked, and complaint registration.
• Higher Safety and Security: Digital booking and real-time tracking ensure greater safety and security for passengers in their journey.

Conclusion

SwaRail app is one of the giant leaps that the Indian Railways is taking to modernize its digital services. The application provides real-time information, easy ticket booking, and a plethora of other useful features for the passengers. It’s an application for the frequent traveler or occasional train passenger who would love to have an easier journey with SwaRail. Download the app today and experience a new level of railway travel comfort!

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